If you want to return any purchased products for a refund you are within your rights. The packaging must  be as received with the product un-opened and ready for us to re-sell. If however the product has been damaged in transit then it may very well be opened or not intact.

The consumer must contact us by email or telephone within 14 days of receiving the item that they want to return it. The customer then has another 14 days to return it and the company has 14 days when they receive the return to refund the money. So technically the whole process could take a maximum of 42 days.

All Damages, cancellations & Returns are better to be notified via e-mail within 14 days of receipt of the product.

Please email us at info@equinefutureperformance.co.uk for any returns and we will provide the necessary information to get your return on the way.