Privacy Policy

This privacy policy statement involves and contains all the necessary data processing practices and procedures carried out through your use of this web site which is called Equine Performance Peptides (www.equinefutureperformance.co.uk)

Links

This privacy policy only covers Equine Performance Peptides web site at http://equinefutureperformance.co.uk and no other website

E: info@equineperformancepeptides.com

The privacy policy statement sets out how we as a company and as a website use, store and protect information that you provide to us or that we collect from you, when you use the website at equinefutureperformance.co.uk. We reserve the right to update this policy at any time by updating this page at any time and we suggest you  check this page occasionally to ensure that you are happy with any changes we have made to the policy. 

  1. Company privacy principles
  2. Who are we?
  3. What information we collect on our website
  4. How do we use your information
  5. Access to your information and correction
  6. Security
  7. Cookies
  8. Our third party data processors
  9. Links to 3rd party websites
  10. Contact
  11.  Storage Data time frame

1. Our company privacy principles

  • We will never sell or share your data with any third party organisations.
  • We will not spam you with emails. We will only email you when you sign up to our promotion form.
  • You will always have  the right to ask us / inform us to remove any information we may hold on you which may include name, address or any personal information on your login account.

2. Who are we?

Equine Performance Peptides are a supplier of a natural equine peptide supplement

3. What information we collect on our website

Contact Form on our contact page
We collect the following information about you when you fill out our contact form on the contact page on our website. Your name, email address and any other information relevant to your enquiry is sent to us via email.

Shopping Cart & Checkout
When you purchase a product on this website information will be saved to our database which is only confidential to both us and the customer, this is your name, address, email and telephone number will be saved to this website’s database, along with your computer’s IP address and the time and date that you completed the purchase. We need this information so that we can complete and process the order. This information is kept in our website for 180 days where after this time it will be deleted. 

Payment for purchases are made using a payment gateway. The payment details (credit card or any card payment details) that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Website Tracking
Like many website companies, this site uses Google Analytics (GA) to track user interaction. We use this data to count the number of users visiting our website, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. This site has the “anonymizeIp” option implemented, meaning your full IP address is never written to disk as explained further in Google Analytics documentation. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

4. How do we use your personal information?

We take the privacy of our customers very seriously .This is why we will only ever collect the very basic information to fullfill your order or enquiry.

By completing the contact form on our website and requesting certain information you are giving us authorisation to contact you directly via your email or phone number depending on how you wish to be contacted.

If you sign up for our e-newsletter by filling out the subscription pop up on our website you receive from time to time our marketing e-newsletter. You will however have the opportunity to unsubscribe from the e-newsletter by following the link in the email, alternatively you can contact us via e-mail.

5. Access to your information and correction

If you provide us with your personal information such as name address, telephone number or any other relevant personal information you may have passed on, you have the following rights:

  • To review the user information that you have supplied to us under the Data Protection Act 1998
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be deleted from our records
  • To exercise any of these rights, please email us at our contact page.

We will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken. 

6. Security

This website is hosted on servers provided by Namesco Limited within a secure UK based data centre. We consider Namesco Limited to be a third party data processor.

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS. We use SSL Certificates to enhance the security of our website. However, we make no guarantees as to the security or privacy of your information. It is in our interest to keep our website secure, but we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

7. Cookies

A Cookie is a piece of code that allows the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website. We may use both “Session Cookies” and “Persistent Cookies” on this website.

Session Cookies will be deleted from your computer when you close your browser. Persistent Cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. For further details please consult the help menu in your browser or visit www.allaboutcookies.org

8. Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the GDPR.

9. Links to 3rd party websites

The website may contain links to other websites of interest. These links will be highlighted and it will be shown before hand that you will be taken to another website. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

10. Contact

Contact us via our contact us page in the footer if you have any questions about our Privacy Policy. Email info@equinefutureperformance.co.uk

11.  Storage Data Time Frame

We hold date such as your name, address and email address.  This is stored on our website from  the orders a customer has made.  This data is deleted every 12 months.

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